san manuel indian bingo and casino careers

Helps to ensure rules of play are followed. Answers customer questions regarding different games offered and instructs guests on proper play of games. Required to multitask in a fast pace environment, and address service-related needs in assigned area(s) including assisting guests with questions or needs, cleaning slot area by pushing-in chairs, throwing away trash, emptying ashtrays, or assisting team members with their responsibilities. Responds to service calls via smart device or radio to ensure prompt service to guests. Maintains floor presence to provide prompt service to meet established service standards while roaming an assigned section, and conducting cash transactions with guests in a prompt and accurate manner. The Slot Attendant is required to continuously roam assigned areas to ensure a clean and safe gaming environment is provided, and to give excellent service that is prompt, courteous and efficient. Additionally, the Slot Attendant is responsible for verifying jackpots, expediting jackpot paperwork, and accurately paying jackpot payouts.

Under the direction of the Slot Floor Supervisor, the Slot Attendant provides prompt service excellence to guests in the gaming area expediting service calls, fixing minor machine errors, and keeping the gaming floor clean and organized.

San manuel indian bingo and casino careers